Setting up student gmail accounts

How graduate and undergraduate Computer Science majors should set up their CS department Google email accounts

Reviewed by Bil Hays 8/10/17

All UNC Computer Science graduate students and undergraduate majors and minors get login accounts on the department’s systems linux and windows systems. The initial setup for graduates and undergraduates is different, and they are covered separately below.

Graduate students

Practically all CS graduate students receive their email on their CS gmail account. Therefore, when the account is set up initially, we enable email receipt on the account. Generally, grad students will want to forward their campus email to their CS gmail account, so they only have to read mail in one place. Instructions for this are below.

Undergraduate students

Undergrads generally have already begun to use their onyen@email.unc.edu address before the CS department accounts are set up. To avoid their missing emails sent to their CSlogin@cs.unc.edu address, email receipt is initially disabled on the accounts for CS undergraduate majors and minors, and mail sent to their CSlogin@cs.unc.edu address is forwarded to their onyen@live.unc.edu.

Forwarding Live to CS gmail

If you wish to forward your onyen@live.unc.edu mail your CS gmail account, see the instructions at http://help.outlook.com/en-us/beta/ff797552.aspx?sl=1. This allows you to read both your campus and CS email using your CS Google account.

Forwarding CS gmail to Live

To change your forwarding, login to gmail with your department Google Apps domain account, click the gear or flower icon in the upper right corner, and select “Settings”. Under “Settings” at the top, click “Forwarding and POP/IMAP”, and click “Add a forwarding address”. Enter the forwarding address and click “Next” and then click “Proceed”. You’ll get an email to the account to which you are forwarding your mail, asking you to verify that mail should be forwarded there. Once you have responded to that, your mail will be forwarded. For more information, see http://support.google.com/mail/bin/answer.py?hl=en&answer=10957.

Forwarding your email anywhere else

The forwarding instructions above work to forward your mail to any address.  However, for student employees, it is a violation of campus policy to forward either your Live mail or your CS gmail to any address that does not end in “unc.edu”. This includes graduate and undergraduate research assistants and teaching assistants as well as workstudy students and other student employees of the University.

Accessing your CS Department gmail account

If you have a Computer Science account you are using now, you will access your department gmail account using the same password.

To login to your CS gmail account using the standard gmail interface, go to http://www.gmail.com. Your login there is your CSlogin@cs.unc.edu (i.e., you must include the “@cs.unc.edu”), and your password is your CS password.

Besides accessing the department gmail account with the gmail interface at http://www.gmail.com, you can also access the gmail via Thunderbird if you like. See Google Mail in Thunderbird.

Forgot Your Password

If you have forgotten your password but still have access to your on yen, you can change you CS password using your on yen by visiting:

https://www.cs.unc.edu/webpass/onyen/

If you have forgotten your password or had your password disabled, and no longer have a current on yen ID and password, you can get your password reset using any one of the three methods below. Note that we NEVER send new passwords out by email or fax.

You can scan a picture ID (UNC One Card, driver’s license, or passport) and email the resultant file as an attachment to help@cs.unc.edu. Tell us your name, login, and either a phone number or postal address. A member of our staff will call you or send a new password through snail mail.

We don’t need your driver’s license or passport number, so it would be best to obscure that before scanning it.

You can fax a copy of a picture ID (UNC One Card, driver’s license, or passport) to 919-590-6105 during work hours. Then email help@cs.unc.edu and tell us that you want to change your password and you faxed a picture ID. Tell us your name, login, and either a phone number or postal address. A member of our staff will call you or send a new password through snail mail. We don’t need your driver’s license or passport number, so it would be best to obscure that before scanning it.

With the second and third options above we will only reset your password if we can read the ID you send us.

If you have problems with your account or questions about how to use it, send mail to help@cs.unc.edu.