Forwarding Email

How to forward your email

Reviewed 5/8/14 by Bil Hays

Campus policies prohibit automatically forwarding mail for any University employee (including RAs and TAs) to an address that does not end in unc.edu, and the mail must go to an affiliated domain, i.e., one approved by the campus IT security group, such as cs.unc.edu, email.unc.edu, or live.unc.edu.  How your mail is forwarded will depend on whether you are a University employee and what category of user you are, e.g., faculty, staff, graduate student, undergraduate student, visitor, or alumnus, as described below.

Faculty, staff, and graduate students who are employees: You can only forward your mail to addresses that end in unc.edu, and the mail must go to an affiliated domain, i.e., one approved by the campus IT security group.  Thus, for instance, we can no longer forward a faculty member’s email to his or her personal gmail account.  It is legal to forward your mail to your onyen@live.unc.edu, onyen@ad.unc.edu, or onyen@email.unc.edu address.  To do this, send mail to help@cs.unc.edu or see “Forwarding mail from a department Google Apps domain account” at the bottom of this page.

Graduate students who are not UNC employees: You can forward your mail where you like.  See “Forwarding mail from a department Google Apps domain account” at the bottom of this page.

Undergraduates: Email sent to your CSlogin@cs.unc.edu is automatically forwarded to your campus mail account, and you have the option of forwarding anywhere from your campus account as long as you are not a University employee.

Visitors: If you want to change your email forwarding, you can request a forwarding change by emailing help@cs.unc.edu, or you can change the forwarding on the remote server where you receive your mail; how you do that will depend on the server where you receive mail.

Alumni: Your options depend on your situation:

  1. If you have no account on department systems, you can request a forwarding change by emailing help@cs.unc.edu.  Alternatively, you can email help@cs.unc.edu and request that we set up an account for you with a department Google Apps domain account.  Once that is set up, see “Forwarding mail from a department Google Apps domain account” at the bottom of this page if you want to receive your mail somewhere other than your department Google account.
  2. If you have an account on department systems and you have a department Google Apps domain account, see “Forwarding mail from a department Google Apps domain account” at the bottom of this page.
  3. If you have an account on department systems and you do not have a department Google Apps domain account (You will know it if you do have one.), you’ll need to send mail to help@cs.unc.edu and request a) that we change your forwarding or b) that we create a department Google Apps domain account for you.  If we create a department Google Apps domain account for you, the first thing you’ll need to do AFTER we create it is change your CS password at the Department Password Change Page.  Then see the instructions below.

Forwarding mail from a department Google Apps domain account

To change your forwarding, login to gmail with your department Google Apps domain account, click the gear or flower icon in the upper right corner, and select “Settings”.  Under “Settings” at the top, click “Forwarding and POP/IMAP”, and click “Add a forwarding address”.  Enter the forwarding address and click “Next” and then click “Proceed”.  You’ll get an email to the account to which you are forwarding your mail, asking you to verify that mail should be forwarded there.  Once you have responded to that, your mail will be forwarded.  For more information, see the Google Help Page on Forwarding Email to Another Account.

Office365

For information on the campus Office365 system, start here.